Location: One Microsoft Place, South County Business Park, Leopardstown, Dublin

Dates: 26th to 28th November 2018

Time: 9.00AM - 5.00PM

Meals: Morning coffee & pastries and full lunch provided

Price: €1,000 per person 

Parking is available 

This 3-day course describes the techniques required to customise Microsoft Dynamics CRM to meet the specialised needs of your business. The topics covered include: security, creation and configuration of entities, design of forms, views and charts, auditing and solutions. The course describes how each topic relates to the other topics to produce a full configured, effective solution.

This course is intended for both novice and experienced customizers of Microsoft Dynamics CRM who are familiar with the end-user principles of the software. No programming skills are required, but a basic understanding of database principles will be an advantage. A working knowledge of Dynamics 365 for CRM would be helpful before attending this course.

We intend to have attendees from various sectors, so this is a great opportunity for your team to chat to peers about their use of Dynamics CRM.

Course Outline:

1. Introduction to Customising Microsoft Dynamics 365 for CRM
2. Building a Security Model in Microsoft Dynamics 365 for CRM
3. Customising Entities
4. Customising Fields
5. Managing Relationships
6. Customising Forms
7. Configuring Business Rules
8. Customizing Views
9. Customizing Charts and Dashboards
10. Additional Security Options
11. Business Process Flows

if you are interested in attending this 3-day course please complete the form on the right hand side of the page >>

Register TODAY!