Modern chatbots have quickly become an important part of building a support service.

This webinar provides a comprehensive overview of Microsoft Virtual Agent, a 2nd generation, market leading AI driven Chatbot built using a low code Power Platform.

Webinar Content:

  • The changing landscape of customer service operations and how Bots are driving organisational productivity

  • What is Windows Virtual Power Agent and how can it be used to empower everyone to easily build intelligent chatbots with no coding required. 

It will also include a demo which will show you just how easy it is to:

  • Create customer service virtual agents quickly and easily by using a guided no-code graphical interface.
  • Measure performance over time across all channels, identify areas for growth and improve productivity with innovative AI features
  • Empower virtual agents to take action by showing the integration of Power Virtual Agents with everyday products and services using pre-built connectors, custom workflows using Power Automate or creating complex scenarios with Microsoft Bot framework

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