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Dynamics 365 for Marketing Workshop - 30th June 2021

Microsoft Discover: Dynamics 365 Marketing Workshop

30th June 2021 | 10:00 AM - 11:00 AM (GMT+01:00) Dublin, Edinburgh, Lisbon, London

Organisations of all kinds have been able to rapidly adapt to changing customer, donor and citizen needs thanks to Dynamics 365 Marketing. Campari Group, Lufthansa, HP, UNICEF Nederland, and New Zealand Trade and Enterprise are just a few examples that have been able to pivot their customer journeys in record time to deliver personalised experiences in times of change. 

Dynamics 365 Marketing customers have long been able to segment their customers, plan and deliver integrated multichannel campaigns and manage physical and digital events. In March, Microsoft announced several innovations with Microsoft Teams, including support for interactive Webinars that will seamlessly integrate with Dynamics 365 Marketing for post-event follow-up marketing activities, from basic follow-up communications to more sophisticated relationship marketing campaigns. Dynamics 365 Marketing also launched real-time customer journey orchestration to deliver truly personalised experiences across digital and physical channels. 

In response to customer interest, we are running a 60 mins workshop to explore the full set of capabilities available today and on the 2021 roadmap. 

During this event you will learn how to: 

  • Start multi-channel campaigns quickly with customisable templates for target segments, customer journeys and communications. 

  • Align sales and marketing with unified data and connected business processes for leads and events management, including Microsoft Teams. 

  • Demonstrate marketing results with insights into customer interactions and customisable dashboards. 

  • Engage customers in real-time by orchestrating customer journeys across all touchpoints, personalizing experiences with AI. 

  • Take the conversation further, with a Microsoft-funded workshop for your marketing team to apply our solution in the context of your current business goals.

Book your place today!